Booking agents (AI)

Why use this

Open Booking agents when you want AI to pick up booking conversations and qualify or schedule before a human steps in.

Benefits:

• Let AI carry booking conversations on your behalf
• Qualify or schedule before a human is needed
• Convert leads at moments your team is offline
• Hand off cleanly to a human when complexity hits

What this is

Booking agents are AI agents specialized in booking conversations: handle objections, suggest slots, confirm payment. Operates in chat or voice channels.

Who can access it

Owner, admin, member, agency, founder.

What it does

• Picks up inbound booking inquiries.
• Suggests slots based on real calendar.
• Confirms and writes the appointment.

How to use it

1. Open /leads/agents.
2. Configure the agent prompt, voice, slot rules.
3. Connect to a channel (chat widget, voice, SMS).
4. Test with a sample inquiry.

Rules and limits

• Voice agents need a connected Twilio number from /voice.