Manual actions

Why use this

Open Manual actions when AI-flagged items need a human call before they go out the door.

Benefits:

• Catch low-confidence drafts before they reach customers
• Triage exceptions without holding up autopilot
• Train the system over time by accepting or rejecting
• Audit edge cases in one queue, not many inboxes

What this is

Manual actions is the queue of items the AI flagged for human review (low-confidence drafts, escalations, edge cases).

Who can access it

Owner, admin, member, viewer, agency, founder.

What it does

• Lists pending items with context.
• Approve, edit, or reject.

How to use it

1. Open /manual-actions.
2. Read the context.
3. Approve, edit, or reject.

Rules and limits

• Items expire after a configurable window.