Voice agents and calls

Why use this

You configure AI agents that answer inbound calls and place outbound calls via Twilio.

Benefits:

• 24/7 call coverage when you cannot pick up
• Per-agent prompt and voice config
• Twilio-backed reliability

What this is

Voice agents and calls is where you configure AI agents that answer inbound calls on connected Twilio numbers and place outbound calls.

Who can access it

Owner, admin, member, viewer, agency, founder.

What it does

• Connect a Twilio number.
• Configure the agent prompt and voice.
• Auto-route inbound or place outbound.

How to use it

1. Open /voice.
2. Connect Twilio.
3. Configure agent.
4. Test.

Rules and limits

• Twilio fees apply per minute.