Healthcare
Review requests
Post-visit review automation.
3 min readreviews, automationUpdated 2026-05-26 · v2
Open in your workspace
Goes to /reviews
Why use this
You automate outbound review asks after visits or orders so ratings climb over time.
Benefits:
- Triggers 1-N days after a visit
- Pick email, SMS, or both
- Personalized per customer
What this is
Review requests automates outbound asks to your customers after a visit or order, in your brand voice. Drives ratings up over time.
Who can access it
Owner, admin, member, viewer, agency, founder.
What it does
- Triggers a request 1-N days after a visit.
- Picks the channel (email, SMS, both).
- Personalizes via the customer''s context.
How to use it
- Open /reviews.
- Pick a template.
- Set the trigger window and channel.
- Enable.
Rules and limits
- Sending requires a verified sending identity.