Customer
Step-by-step jobs to be done. Each workflow lists the time to complete and the surfaces you'll touch.
Find a business.
Read the page.
Browse posts.
Get updates.
Self-serve.
Via magic link.
Get a copy of your data from a tenant.
In the portal.
See your stuff.
Become a member.
Buy or free.
Course content.
Confirm authenticity.
Talk to the agent.
Walk the steps.
Hosted checkout.
Opt out.
Open and pay.
See urgency live.
Land on a CTA.
Scored survey.
Answer questions.
Reach out for a refund on an order.